Server offline after an outage
After an outage my server did not come back.
Start it from the panel; if it will not start, check the console and contact support.
Before you start: The panel open on your server.
Step by step
- Make sure you have had the "back online" email, or that Discord says the outage is over.
- Open the panel and press Start.
- Watch the console until it says Done; note any ERROR lines if it stops.
- If the world shows errors after the outage, restore your latest backup from Backups.
- If it will not start at all, contact support with the server ID and the console output.
- Set up a Schedules task that starts the server at regular times if you want it to recover by itself after short interruptions.
Check it worked: The server is running.
Why it happens: Servers may need a manual start after a node restart.
If it will not start after an outage, contact support.
More guides on Maintenance, outages, and incidents: