Is CoreX down?
The website, panel or my server is not working. Is it CoreX?
Check the CoreX Discord and the notice at the top of the site first; if neither mentions a problem, it is likely local, so try another browser or network.
Before you start: Another device or network to compare.
Step by step
- Look at the notice bar at the top of corex-hosting.com and the announcements channel on the CoreX Discord.
- If an outage is announced, CoreX is working on it and you do not need to open a ticket.
- If nothing is listed, hard-refresh with Ctrl+F5, try another browser, and try your phone on mobile data.
- If only your server is down, open its console and look for a crash (see the crash guides).
- Still stuck: report it on Discord with what you see, the time, and your server ID.
Check it worked: You know whether it is an outage or something local.
Why it happens: Outages are announced on Discord and in a notice across the site, and customers on an affected machine are emailed; local problems can look like outages.
Report outages that have not been announced.
More guides on Maintenance, outages, and incidents: